Terms & Conditions.

DEFINITIONS
“THE "BUSINESS” means PJ Events.
“THE HIRER“ means the person(s) hiring equipment and/or purchasing purchase items.
“EQUIPMENT” means goods hired as they appear on the Booking Agreement.
“PURCHASE ITEMS” means goods purchased as they appear on the Booking Agreement, and not expected to be returned to the business. "GOODS" means equipment and purchase items.
“THE AGREEMENT” means the Booking Agreement of goods ordered, including Terms and Conditions.
"EVENT" means the event, gathering or occasion, for which the goods are being provided.

HIRING CHARGES – The hiring charge is for the agreed hiring period. Typically, a 24 to 48 hour period. If the equipment is not available to be picked up at the agreed upon collection/drop off time the Business reserves the right to charge the Hirer for extra time at $10 per tent per hour.

CANCELLATION – A cancellation fee of 100% of the invoice amount will apply if the Hirer cancels within 7 days of the event date. Outside of the 7 days the event date can be rescheduled (subject to availability). If the event date cannot be changed the Hirer will forfeit the deposit. Deposit will be refunded if Event is cancelled within 48 hours of deposit being received.

PAYMENT – Bookings are confirmed after the deposit, paid via bank transfer, is received. Full payment is due 7 days prior to delivery/event date. The Business reserves the right to cancel bookings and withhold delivery if full payment is not received within 7 days of the delivery/event date. Bank transfer is the only accepted form of payment.

DELIVERY OF GOODS – Goods will only be delivered directly to the Hirer at the nominated address and agreed upon time. The Hirer is responsible for any loss or damage incurred to the goods if he/she is not present at time of delivery. It is up to the Hirer to inspect goods upon delivery and report (to The Business) any damage or discrepancies to the hire agreement within one hour of equipment being delivered. The business may, through negotiation and agreement with the Hirer, attempt to resolve any faults or discrepancies prior to the event where possible. The Business is not obliged to compensate the Hirer for any damaged or discrepancies reported after the event.

COLLECTION OF GOODS - When you choose the collect and return option, goods need to be collected and returned within the set time period. Additional cost may apply if not returned on time. Goods need be returned in same condition as they were hired out.

SET UP OF GOODS – the Hirer is responsible for making sure there is enough space available to set the PJ Party Tents up. All furniture is to be moved out of the way before we arrive to set up for the event and that the area is clean. Space required is listed in the FAQs.

DAMAGED GOODS – All goods are delivered in good and workable condition. Should any item be found to be damaged or faulty, it should be reported to PJ Events before continuing to use the item. Where it is not reported prior to use, the hirer will be charged the cost of the repair/replacement of the item(s). The Business reserves the right to replace/fix faulty Equipment during the hire period to the satisfaction of the Hirer. Should the equipment be shown not to be faulty a call out charge may apply. The Hirer should not attempt to repair any faulty Equipment without prior consent from the Business.

CLEANING – Any items that are returned stained or excessively dirty will incur a cleaning fee of $20 per item. Linens do not need to be washed. No cleaning fee will apply for cleaning of linen unless they are stained or excessively dirty.

SMOKING/PETS - There is to be no smoking around the tents as it is a fire hazard and it also prevents tents smelling of smoke. If items come back smell of smoke the cleaning charge will apply. Pets are also prohibited on the Equipment.

INSURANCE – Insurance is the Hirers responsibility.

LIABLITY - The Business will not be liable for any personal injury, death or damage to property due to faulty Equipment or material, misuse of Equipment, workmanship or negligence. The Business decision is final in regards to the Terms & Conditions of the Hire. Except as required by law.